CRM Implementation

Get to know your audience and find new ways to market to them when
you use Coder Mates Ltd for customer relationship management (CRM).

We provide dialer integration solution services for various kind of contact center solutions such as GoAutoDial, VICIDial, third-party call center software. Once the Call Center and CRM solutions are combined, the data will be coordinated in both systems in a method that updates in one device will be returned in another system.

Key Benefits of CRM Integration:

  • Rise productivity of the agents
  • Save resources
  • Streamline operations
  • Increase customer retention
  • Increase ROI
  • Generate more leads
  • Increase morale of agents
  • Personalize experience of the customers
  • Delight customers and prospects
  • Save time
  • Optimize interactions
  • Rise efficiency of agents
  • Automate workflow
  • And more